Privacy Policy

Effective Date: 01.06.2025

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The Brokerage Citylink ("The Brokerage", "we", "our", or "us") is committed to protecting your privacy and handling your personal information securely and transparently. This policy explains how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

1. Who We Are 

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• Registered Charity Number: 1059173 

• Registered Address: The Brokerage Citylink, c/o Sayer Vincent, Invicta House, 110 Golden Lane, London EC1Y 0TG 

• Data Controller Contact: marketing@thebrokerage.org.uk

 

2. What Data We Collect 

We may collect the following personal data when you interact with our website or services: 

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• Name and contact information (e.g. email, phone number) 

• Demographic data (e.g. age, ethnicity, education background – if you apply to our programmes) 

• Usage data (e.g. IP address, browser type, pages viewed) 

• Communication preferences 

• Any additional information you provide via contact forms or surveys 

 

3. How We Collect Data 

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We collect data in the following ways: 

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• Directly from you via forms, registrations, sign-ups, surveys, and emails 

• Automatically through cookies and analytics tools 

• From third parties, if you have given consent elsewhere (e.g. referral platforms) 

 

4. How We Use Your Data 

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We use your personal data to: 

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• Deliver our programmes, services, and communications to you 

• Respond to your enquiries or requests 

• Improve our website and service delivery 

• Monitor diversity and impact (always anonymised in reporting) 

• Comply with legal or regulatory obligations 

 

We will only use your data when we have a lawful basis to do so, such as: 

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• Your consent 

• Contractual necessity 

• Our legitimate interests (e.g. improving services) 

• Legal obligations 

 

5. Who We Share Your Data With 

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We do not sell your data. We may share your data with trusted third parties who help us deliver our services, such as: 

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• Technology providers (e.g. CRM or email systems) 

• Programme partners (only where necessary and agreed) 

• Regulators or authorities, if legally required 

 

All third parties are contractually required to keep your data secure and use it only for agreed purposes. 

 

6. How Long We Keep Your Data 

We retain personal data only for as long as necessary: 

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• For programme applicants: up to 7 years after your last engagement 

• For mailing list subscribers: until you unsubscribe 

• For analytics: anonymised or deleted after 26 months 

 

You can request deletion of your data at any time. 

 

7. Your Rights 

Under the UK GDPR, you have the right to: 

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• Access your personal data 

• Request correction or deletion 

• Object to or restrict processing 

• Withdraw your consent at any time 

• Data portability (where applicable) 

• Lodge a complaint with the Information Commissioner’s Office (ICO) 

 

To exercise these rights, contact us at marketing@thebrokerage.org.uk. 

 

8. Data Security 

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. 

 

9. International Transfers 

We do not routinely transfer data outside the UK. If we do, we ensure appropriate safeguards are in place. 

 

10. Changes to This Policy 

We may update this privacy notice from time to time. The latest version will always be available on our website with a clear effective date.